Trial & Exchange

Mattress Lab Comfort Trial Guidelines

With our guidance, most of our guests choose their perfect mattress the 1st time!
But, just in case…. A science-backed 2nd chance to get it right.

Welcome to Better Sleep!

At Mattress Lab, we want every customer to find their perfect sleep solution. Your new mattress is designed to support healthier, more restorative sleep. But it will take time for your body to adjust and for the mattress to break in. That’s why we’re sharing these guidelines to give your mattress and you a proper chance to ensure your long-term sleep success.

✅ Sleep on it every night & for at least 30 nights (from the delivery date)

The longer the better & greater chance you have to fall in love with your new mattress!
We highly recommend using the entire trial period.

(based on brand/manufacturer guidelines)

🛡️ To qualify for an exchange - mattress protector required

Mattress must be clean and undamaged: no stains, damage, rips, odors, or hair
Law tag must still be attached

🕒 Brand-Specific Trial Periods (not all brands/models qualify)

The trial period is determined by brand/manufacturer guidelines.

Tempur-Pedic: 90 nights
Helix, Leesa, Sonu: 100 nights
Puffy: 101 nights
Bear, Brooklyn Bedding, Plank, WinkBed: 120 nights
Avocado: 100 nights or 1 year (depends on model)

⚠️ Important Program Details

Clearance and floor models excluded
One-time exchange per household – equal or greater value
Applies to mattresses only - not adjustable bases, foundations, pillows, sheets, toppers, etc.
Fee up to $249 may apply based on delivery/removal logistics