what makes us different

Do you feel like you’re stuck in a mattress shopping nightmare?

We get it, shopping for a mattress can be overwhelming… you either have to visit a confusing, high-pressure store and all the stress that comes with it or try to buy something online that you’ve never tried out and risk having to start the entire process over in a few months.

At Mattress Lab, we’re not just selling mattresses – we’re Sleep Techs that love making it easy for our guests to find that perfect mattress so you can sleep better and live a healthier life.

We focus on YOU—your comfort, health, and wellness. No pressure. No gimmicks. Just expert guidance from real "mattress nerds" who love what we do.  Visit us today to experience a smarter way to shop for sleep—or call/text us anytime at 704-582-7135 to start your journey to better rest!

Mattress Lab Team Profiles
Ryan - Founder & Owner of Mattress Lab

Meet Ryan - Founder & Owner of Mattress Lab

After 15 years working with many of America’s top mattress and furniture brands, Ryan traded corporate life for community life - opening Mattress Lab right here in the Charlotte area to make mattress shopping easier, friendlier, and a lot less stressful. A husband and dad to four energetic boys, he spends his off-hours outdoors and staying active, whether that’s working out, traveling to the mountains, being near the water, or enjoying time with his family & friends around a firepit.

What's one tip you always share with guests at Mattress Lab that are shopping for a new mattress?

Relax and trust your body - it knows what feels right!

Favorite local activity:

The Whitewater Center & Anne Springs Close Greenway

What's your favorite season and why?

Fall, because the weather in the Carolinas is perfect, leaves are changing, beautiful scenery, and lots of fun activities to do!

Darah – Store Manager & Sleep Tech

Meet Darah – Store Manager & Sleep Tech

Darah is our friendly, down-to-earth Store Manager who instantly makes guests feel at home. She’s passionate about helping people find their perfect mattress fit (and she’ll remind you not to bounce too quickly from bed to bed!). When she’s not guiding shoppers to better sleep, you’ll find her relaxing by the firepit, flatwater paddleboarding, or digging into her garden. Darah and her family are true Carolina natives that have been in the Charlotte and Lake Wylie area their whole lives – and they love the summer sunshine, going on travel adventures, and the smell of sunscreen drifting through the air.

What's one tip you always share with guests at Mattress Lab that are shopping for a new mattress?

Give each mattress 3-5 minutes at least & try it in your preferred sleep position. My job is to guide and make great recommendations, your job is to listen to your body.

Favorite local restaurant:

The Greek Grill & Spice Asian Kitchen

Which band or artist always puts you in a great mood?

Jimmy Buffett!

Rafael – Home Delivery Services Partner

Meet Rafael – Home Delivery Services Partner

Rafael is our trusted Home Delivery Services Partner and the friendly face helping make your Mattress Lab delivery smooth from start to finish. Outside of work, he’s all about staying active, whether that’s playing tennis, hitting the gym, running, or lifting weights. Living a healthy lifestyle is important to him, which pairs perfectly with our belief in the power of great sleep.

Rafael’s favorite seasons are spring and fall, when the Charlotte weather is just right for enjoying the outdoors. In his free time, you’ll often find him riding go-karts or heading to Topgolf with family and friends.

What’s one tip you always share with guests from Mattress Lab when they receive their new mattress?

No matter what, never tear off your law tag!

WE AREN’T

SALESPEOPLE ... WE’RE SERVICE PEOPLE!

We didn’t come from the retail sales industry, we came from the manufacturing side of the business. In an industry where it feels like you’re always being “sold” something, it’s our goal to educate you and provide exceptional service so that. you can achieve your goals!

WE OVER-DELIVER

ON VALUE

Instead of carrying products that are packed with marketing spend and mythical storytelling, we focus on curating the best-in-class products that over-deliver on value at every price point. We are highly intentional on giving our customers more than they pay for and we do that through service and amazing products.

WE NEVER EVER

PRESSURE ANYONE

Do we want you to purchase today? Absolutely! Our customers come to us when they have a problem and we’d love to help them resolve it as quickly as possible. But do we pressure our customers to buy? Never, ever...absolutely not. Our customers love that they can take whatever time is necessary for them to feel comfortable with their decision. It’s our job to support them in their sleep journey!

OUR PROCESS IS

GUARANTEED

Our process is fun, pressure-free and guaranteed to work! We start off by asking a few quick questions to get to know you and your situation, then utilize our Zzz-Match™ technology to fit you into the ideal range of comforts for your individual body. And once you’ve chosen the perfect mattress for you, we guarantee your comfort by allowing you to try the mattress at home!

MATTRESS LAB

GUARANTEES

low price guarantee
COMFORT GUARANTEE
STRESS FREE

★★★★★

Simply the best mattress shopping experience and result possible. Wonderful people, great selection and five star service. I wish there were more stars to give!

★★★★★

Great service with Darah. She spent so much time helping us find the right mattress. She was super patient with all of our questions. Loved the pressure point bed read as well.

★★★★★

Darah was very helpful and nice. I appreciate the quality products. Rafael did a great job with delivery. Very professional, efficient and neat.

★★★★★

Great experience! Ryan was so helpful in helping us choose a mattress. He was so kind and was patient and gave us good suggestions. Ended up trying the Brooklyn Bedding Aurora Luxe and it was amazing! We haven’t heard of it before but immediately thought it was the right fit for us. All the mattresses here were great! Recommend if you are looking for good quality mattresses without the pressure of a salesperson trying to sell you something.

★★★★★

From the moment I walked into the Mattress Lab store in Fort Mill, I felt comfortable because of the welcome I received from Darah, the store's manager. She was warm and also very knowledgeable, interested in what I had to say more than trying to talk me into buying a mattress from her. How refreshing! She followed up throughout the next two weeks and the mattress arrived without any issues. The delivery father/son team (Raphael and D'Roberto) was also very efficient and gracious.As a consumer I appreciate good customer service. I couldn't be more pleased. I am even more comfortable at night with my PLANK mattress from BROOKLYN BEDS AND MATTRESS LAB.

★★★★★

This was a great visit to Mattress Lab! Ryan met us and was knowledgeable and patient. He figured out our situation and we left feeling better about ordering an “online” mattress, with no pressure the whole time. The prices here are comparable to the websites as well. Would consider coming here again when we have to replace another mattress.

★★★★★

The experience we had at Mattress Lab was great from beginning to end. Ryan asked us several questions about what we were sleeping on, what we were looking for, then did pressure mapping for us. We had the opportunity to “jump” on all the beds that we had researched and ended up with a Helix mattress. We had several questions, which Ryan professionally and completely answered. He discussed the return policy and price matching for online prices. He kept us updated with progress and the delivery date. Delivery was seamless. Rafael and his partner were polite and efficient. If I need another mattress in the future, I would go back to Mattress Lab again.

★★★★★

Great experience from trying out the different mattresses to delivery and set up. Ryan was very patient with all of our questions and gave us all the pros and cons of the mattresses we looked at. Darah communicated well with us and answered additional questions. She was very helpful. Rafael delivered and set up our mattresses. He was very punctual and thorough with the delivery. I would highly recommend Mattress Lab for their expertise and customer support!

award

Your Local Award-Winning Mattress Store

HAPPY SLEEPERS

We had a great experience at Mattress Lab. We never felt any pressure to purchase, we had all our questions answered, and we walked out knowing our backs wouldn't hurt anymore with our new mattress. The whole experience was top notch!

-Whitney Dargle

Our Awards

We are proud of our service to our community and being voted Best of South Carolina and Charlotte's Best 2024!

MATTRESS LAB

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Mattress Lab

2435 Highway 160 Suite #109
Fort Mill, SC 29708