That’s what our ZzzMatch™ system is for! We pressure-map your body and recommend your ideal combination of comfort, support, and cooling. No guessing — just science.

Yes! Trying before buying helps avoid costly mistakes. Come flop, stretch, side-sleep, and snore test in real time.

Memory foam hugs. Hybrids bounce. We’ll help you experience both so you can choose the right feel for your body.

Firmness is personal & Comfort is subjective. But our Sleep Techs and pressure mapping will help you find the feel that supports you best.

Side sleepers need pressure relief at the shoulders and hips. We’ve got options that’ll keep your spine aligned and your dreams uninterrupted.

Yes. From cooling covers to breathable foams and phase-change materials, we’ll help you stay chill all night.

Depends on your space and who’s sleeping in it. Twin or Full for kids, Queen or King for couples, California King for leg room. We’ll help you choose the right fit.

Absolutely. The right mix of alignment and support can relieve pressure and reduce pain. Let’s find your spine’s soulmate.

Totally normal! New materials take a few weeks to soften. Different foundations, temps, and PJs can change the feel, too.

Most high-quality mattresses last 8–10 years. Some longer with proper care. We’ll guide you to one built for the long haul.

Give it at least 30 nights. Your body needs time to adjust to new support. Most guests feel the difference by week 2 or 3.

Yes, yes, and yes. A good protector keeps your mattress clean, dry, and warranty-safe — and shields against sweat, spills, and snack crumbs.

Every 3–6 months is ideal — especially for all-foam models. Keeps wear even and longevity high.

Use a protector, rotate it, and avoid Olympic-level bed jumping (sorry, kids).

Definitely. We carry supportive models for all body types — including reinforced edge and extra-durable options.

Firm mattresses, like the Plank Firm or Helix Dawn Luxe, provide the most support with minimal sinkage—ideal for stomach and back sleepers. Medium mattresses, such as the Puffy Lux Hybrid or Signature Hybrid Medium, offer a balance of support and contouring, great for combination sleepers. Soft mattresses, like the Aurora Cloud Cooling Top Soft or TEMPUR-ProAdapt Soft, offer plush comfort and are perfect for side sleepers or anyone who prefers a “cloud-like” feel.

Several models are engineered for cooling. The GhostBed 3D Matrix, Brooklyn Aurora Cloud, Technogel Soreno, and TEMPUR PRObreeze 2.0 all use proprietary cooling technologies like phase-change materials, gel-infused foams, and ventilated layers. These options actively dissipate heat and regulate temperature for a cooler sleep.

Yes! Side sleepers benefit from pressure relief around the hips and shoulders. Top picks include the Hybrid Sleep System Mattress, Helix Midnight Luxe, WinkBed Luxury Firm, and Puffy Monarch Hybrid, all of which offer plush comfort combined with ergonomic support for optimal alignment.

Hybrid and memory foam models typically offer great motion isolation. The Puffy Lux Hybrid, Signature Hybrid Medium, GhostBed 3D Matrix, and TEMPUR-ProAdapt Soft all help minimize motion transfer, so one sleeper won’t disturb the other during the night.

Yes! Most of our mattresses, including the TEMPUR-PEDIC, GhostBed, Puffy, Helix, Brooklyn Bedding, and CloudTech collections, are compatible with adjustable bases. Always check the product page to confirm compatibility.

You bet. We’ll haul it away when we deliver your new one, so you don’t have to break a sweat (or your back).

We offer a one-time comfort exchange on select brands. Sleep on it for 30 nights, and if it’s not love, we’ll make it right.

Give it at least 30 nights. Your body needs time to adjust to new support. Most guests feel the difference by week 2 or 3.

Most of them, yes! We partner with trusted U.S. brands committed to quality, comfort, and safety.

We sure do — Helix, Puffy, Avocado, Brooklyn Bedding, and many more — but at Mattress Lab, you can actually try them before you buy them.

Absolutely. You get personalized help, pressure testing, real feel comparisons, and support after the sale.

Please do! We specialize in “his side/her side harmony” — even for couples with wildly different sleep styles.

Most guests find their match in 30–45 minutes. We’re like a mattress dating app… but in real life.

We offer split kings, customizable feel, adjustable bases, the latest sleep technology, and more. Just ask — we love solving unique sleep setups.

Yes— and it’s free on some purchases! We also offer setup and haul away. Just say
when and where.

Yep! We offer Deferred or 0% interest options with easy approvals. Sleep now, pay
later — without the stress.

We use real science to fit you with the perfect mattress. No guesswork, no pressure, just results.

Our exclusive comfort-fitting system that uses pressure mapping to match your body to the right mattress — like a custom lab test for sleep.

They’re trained mattress experts — not commission chasers. They focus on your comfort, not their quotas.

Buy once, and you’re in! Get 20% off all pillows and sheets for life. Because better sleep doesn’t stop at the mattress.

Oh yes — from $1 pillow bundles to limited-time clearance events. Follow us or
stop by to catch our latest deals.

Nope — walk right in! But if you want a dedicated time slot with a Sleep Tech, feel free to schedule ahead.

Let's face it, dogs are tremendous sleepers and “Lunar" is the official Mattress Lab mascot!

We won “Best of South Carolina” & "Charlotte's Best" in 2024! We also pride ourselves on providing the best customer experience around - check out our reviews!

Sunday 12-5 PM 
Monday-Thursday 10 AM–6 PM
Friday-Saturday 10 AM–7 PM

These hours may occasionally change due to the holidays, please refer to our Google My Business page for an updated holiday schedule.

At Mattress Lab, we’re redefining the mattress shopping experience with a unique approach tailored just for you. Here’s what sets us apart:

• Award-Winning Local Business: Mattress Lab is a proud local business recognized for excellence in serving our community.
• Stress-Free Guarantee: Shopping for a mattress shouldn’t feel like a chore. That’s why we promise a pressure-free environment with expert guidance to help you make the best choice.
• Exclusive ZzzMatch™ Technology: Our cutting-edge pressure mapping system, ZzzMatch™, analyzes your sleep needs to recommend the perfect mattress for your body.
• Curated Selection of Top Brands: We bring together the most popular and highest-rated mattresses from both online and traditional brands—all under one roof—saving you the hassle of endless searching.

Buying a mattress is one of the most important decisions for your health and comfort, and it’s best experienced in-person. Here’s why Mattress Lab is the better choice:

• Try Before You Buy: Online shopping can’t replicate the experience of lying on a mattress to feel how it supports your unique body. At Mattress Lab, you can test a variety of mattresses to find the perfect fit.
• Personalized Recommendations: With our exclusive ZzzMatch™ mattress fitting technology and expert guidance, we provide tailored advice to match you with the ideal mattress for your sleep style and preferences.
• Exceptional Service: Our team is dedicated to making your shopping experience stress-free, with no pushy sales tactics—just honest advice and support.
• Peace of Mind: When you shop in-store, you can confidently choose a mattress that feels right for you, avoiding the uncertainty and hassle of online returns or mismatches.

At Mattress Lab, we’re here to make mattress shopping a surprisingly enjoyable experience! Here’s what you can look forward to during your visit:

• A Warm Welcome: From the moment you step through our doors, you’ll be greeted with a smile by a friendly, professional team member who’s excited to help you find your perfect mattress.
• Pressure-Free Consultations: We believe shopping for a mattress should be easy and stress-free. Our team is here to offer expert guidance, not pushy sales pitches.
• A Simple, Fun Experience: Mattress shopping doesn’t have to be complicated or boring. We’ve designed a process that’s straightforward, engaging, and yes—fun!
• Personalized Comfort Matching: Using our exclusive ZzzMatch™ mattress fitting technology and curated selection of top brands, we make it easy to find the mattress that fits your needs and feels just right.

Yes, we do! At Mattress Lab, we believe everyone deserves high-quality sleep, and our financing options make it easy to bring home the mattress of your dreams without breaking the bank.

• Flexible Financing Options: We partner with trusted providers to offer a variety of financing plans, including 0% interest options for qualified buyers, so you can spread out payments over time.
• Affordable Monthly Payments: Whether you need a little extra time or a customized plan to fit your budget, our payment options make it possible to invest in your comfort without financial stress.
• Simple and Quick Process: Applying for financing is easy and can often be completed in-store during your visit. Our team is here to help guide you through the process and answer any questions.

With our financing plans, upgrading your sleep is more accessible than ever. Visit Mattress Lab to explore your options and start sleeping better today!

Yes! At Mattress Lab, we offer flexible delivery options to make getting your new mattress as convenient as possible:

• Free Shipping: Many of our mattresses can be shipped directly to your door at no additional cost, giving you a hassle-free option for quick and easy delivery.
• Full-Service Delivery Experience: Prefer a hands-off approach? Our professional, well-trained delivery team is here to handle it all. We’ll deliver your new mattress, set it up in your home, and even take care of removing your old mattress.*

*Full-service delivery and mattress removal may vary based on location and specific product. Ask in-store for details.

At Mattress Lab, we aim to get it right the first time with our expert guidance and ZzzMatch™ system, but we understand that sometimes adjustments are needed. That’s why we offer a Comfort Trial and Exchange Policy for select brands to ensure you’re happy with your purchase. Here’s how it works: (available on select brands, see store for details)Guidelines: 

• Adjustment Period: Sleep on your mattress for at least 30 nights to allow your body to adjust. 
• Mattress Protector: To qualify, a mattress protector must be purchased with your mattress and used throughout the trial. 
• One-Time Exchange: You’re eligible for a one-time exchange for a mattress of equal or greater value.
• Restocking Fee: A $249 fee applies and will be deducted or charged at the time of exchange.
• Condition: The mattress must be in excellent condition, free of damage or stains. 

Notes: - Refunds are not available; this policy only covers exchanges. - Exchanges must be requested during the eligible trial window for the specific mattress brand

Yes— and they’re amazing. Raise your head, feet, or both with wireless remotes and zero gravity options.

Depends on the model and condition. Some mattresses need a solid base, others need slats. Bring us a photo — we’ll advise.

We offer split kings, customizable feel, adjustable bases, the latest sleep technology, and more. Just ask — we love solving unique sleep setups.

Adjustable bases can help with:

• Reducing snoring and acid reflux
• Improving circulation
• Alleviating back pain and pressure points
• Supporting more comfortable positions for reading, sleeping, or watching TV
  Advanced models, like the BT-6500 or Ergo 3.0, also offer dual massage, USB charging ports, and sleep tracking tools.